At TransportX we have years of experience in logistics. We support SMEs that import and export from and to the EU. Our customers are companies that could do with an in house logistics person, but that don’t have a volume of shipments large enough to hire one. We are your logistics virtual assistant.
Why focus import from and to the EU?
Importing to and from the EU means that customs is involved, which makes the process more difficult. Do I have to pay import duties? How should my shipment be packed? What are INCO terms and what do they mean, are there dangerous substances in my shipment and so on.
To give you an example:
It takes 35 to 40 contact moments on average between an importer, exporter and carrier to bring in a shipment. More if you have no experience with this. That takes time and that time is better spent on things you are good at.
What we do:
Manage mailbox logistics
Check import and export documents
Process shipping instructions
Distribute assignments/information
Organise Transport
Order processing or check directly from customer's mailbox
Track&Trace transport
Review of customs documents
Process Proof of Delivery notifications
Process status updates in system
Subsequent calculation of transports and journeys
Application for customs permits
Application for EORI numbers
Look up EU HS codes
Set up logistics processes, such as drop shipments
Order Processing
Place orders with your suppliers
Request missing information
Do you provide transport services?
What is an onboard courier?
How does it work?
Would you like to become an onboard courier yourself?
Ask for an onboard courier quote here
During the shipment we are always in contact with you via WhatsApp. That is the OBC-one head office, the courier, TransportX and yourself. So there is direct communication and you can easily keep the people at the destination informed. And there won’t be any surprises.
Contact us!
Other services
Give us a call, no strings attached.
E-Commerce
Assistance in setting up e-commerce logistics.
Do you want to set up an e-commerce business and do you need support? We can help. We will set up a process that works for you, in cooperation with our partners. Get in touch with us for a free consultation.
Just looking for e-commerce software?
Sendcloud.
Sendcloud is Europe's largest e-commerce provider. I love this software because of the huge capabilities they offer with over 80 carriers and over 50 integrations. The great thing is that you can also use your existing contract that you have with a carrier.
Examples of how we help
Logistics virtual assistant.
We assist a small business with bringing in a container from China every month as their logistics virtual assistant. They don’t need the fuss of handling
these shipments, so we do it for them, order to delivery. They just want to be kept updated on when their shipment arrives. We deal with the rest.
Sending gifts.
We had a client that sent Christmas presents to his clients around the world. He kept getting them back and he asked us if we could help. We found out his customers had to pay import duties and VAT on these presents, which they did not want to do, so they refused the shipments. We changed the delivery terms to DDP, delivery duty paid so our client became responsible for all costs related to the shipment. The presents were no longer refused.
Dangerous goods.
Another client imports alcoholic beverages and got a quote from his freight forwarder that included dangerous goods surcharges. We negotiated these away. There are a lot of exceptions when it comes to moving dangerous goods. The short story is that his product could be shipped with regular transport, because a couple of exceptions applied. We saved €1300 on his bill.
Package prices
Do you have a specific request? We’re more than happy to quote you a service tailored to your needs.
Send us an email.
SMALL
- 24/7 support
MEDIUM
- Unlimited calls
LARGE
- Free hosting
